khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 0097685789
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in, eliminating the need for a password or email. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before proceeding. If you still don't receive an OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and start playing the updated app. This should allow you to access the latest features and content without any further issues.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus rewards. You cannot withdraw bonus funds, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays may prolong the wait to up to 24 hours. This delay can occur when payments take longer to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds still don't appear in your wallet account within 24 hours, you can contact their customer care centre for assistance.
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